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Selecting the Right Server Management Services In many instances, companies are so fixated with developing their core businesses that they end up neglecting server management until something breaks down. Even big companies may not be familiar with the latest trends in server management and do not possess the proficiency and industry knowledge to keep abreast with what is going on in server technologies. For all that, it is inarguable that servers continue to be the most important cog of any businesses’ IT support. They should always be safe, reliable, fast, and available 24/7. They should be connected and primed to support the goals of the company and its further growth. The servers should be routinely monitored, managed and maintained. Thus, it is crucial that you select the right server management service for your enterprise. In view of providers not having a standard scope of server services, you may want to keep the following things in mind before selecting a server management service.
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Come up with a realistic budget.
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After setting a budget, do not limit yourself to what outsourced server management firm will fit in it. An uncompromising budget will restrict the server management company on what it can do for you. You might miss out on some important services for your company if you are inflexible with your budget. Double check your references. Your judgment on the reliability of a company should not be formed from reading online review sites or forums only. There are unscrupulous hosting and server management businesses that pay posters and other unreliable sources of information to give favorable reviews in forums. Conduct your own due diligence. Inquire about the provider’s track record and do it personally by visiting its office. Go all out with your inquiry to ensure that you will dealing with a trustworthy provider. Be aware of the support processes. A lot of professional dealing that turn sour can be attributed to unclear lines of communication. Make sure that you are knowledgeable on how to contact your provider based on their policies. Clear it also with your provider on how they can get in touch with you. These are simple agreements that can prevent a lot of headaches in the future. Comprehend the service agreements. You cannot suppose that a certain service will be done. Be sure that you put down in writing and get a copy of the service level agreement (SLA) so that both of you understand the services that will be provided. Look over the cancellation terms. Be sure you understand the monetary and support obligations stipulated in the cancellation policy. You do not want to be stuck with an underperforming server management service that is dragging your company to the bottom with it.